Q: How do I get pricing on larger quantities?
A:If you are interested in larger quantities than shown on the website, please call 630-376-2400 or email info@emptypaintcans.com for a quote. We will respond within 24 hours to all email inquiries.

Q: Is it possible to order less than a case?
A:Yes, we do sell less than case quantities. Although we prefer to sell full cases to prevent damages in transit, we do have various price breaks for less than a case. Please call customer service at 630-376-2400 or email sales@emptypaintcans.com for less than case pricing. We will respond within 24 hours to all email inquiries. Please keep in mind there is a $5 repackaging charge for every case needed to pack less than case orders. Also we have a $35 minimum order requirement.

Q: What if my order arrives damaged?
A: Claims for missing items or damage in transit should be made upon receipt of the goods with The Cary Company. Delays in notification may lead to a longer timetable for resolution. Make sure to document all findings, as well as taking digital photos of any damages.

Q: If I place an order today when will it ship?
A:Most orders ship within 24 hours from the time they were placed.

Q: When should I expect to receive my order?
A:Transit times vary from state to state. All orders ship from Addison, IL, so allow 2-6 days for transit + the time it takes to process the order. Chances are you will receive the order within 7-10 days.

Q: Do you sell containers other than the ones shown on the site?
A:Yes, check out our parent company at www.thecarycompany.com/Main.html to view our full line of packaging and container products.

Q: What are your shipping hours?
A:8:00AM-4:30PM

Q: Is it possible to receive a sample before I decide to purchase?
A:Yes, we do give samples at no charge, but you may be required to pay shipping by providing a UPS or Fed Ex Account#. If you do not have an account with UPS or Fed Ex, you will be required to provide a credit card to pay for the shipping charges.